Frequently Asked Questions
All sales are final, thus we cannot offer returns, exchanges or refunds for any items. We will fix any mistakes made on behalf of the company.
We guarantee all of our items were created, packed and shipped with love, passion and purpose behind it.
Gifted Hipsters will not be held liable for any shipping or shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments.
It is the customer’s responsibility to provide the correct shipping address information. If the address information provided is incorrect or incorrectly entered at the time of the purchase we are not able to make any changes, if the order has already been fulfilled on our end.
Can my order be shipped internationally?
Currently Gifted Hipsters does not ship internationally. We are working to open up international shipping soon.
If you chose to ship your purchased items USPS is responsible for the delivery of the package. In the event you are unable to locate the package posted “in transit” or delivered we recommend contacting your local USPS store.
If your order is returned to our facility by USPS due to any address discrepancies you will be completely refunded, excluding the shipping costs. Gifted Hipsters is not responsible for shipping cost, all shipping cost are nonrefundable.
We also offer local delivery, which is available at a flat rate and to a current distance. Gifted Hipsters only make local deliveries on Monday and Thursday from 12 - 2pm.
To ensure social distancing, all orders will be placed visibly by customer’s front door and will be sent photo for delivery confirmation.
When will my order be shipped?
All orders will be fulfilled and shipped every Monday and Thursday . Shipping days may change depending on business demand.
If order is placed before 11pm est. on designated shipping days, order can be fulfilled the same-day.
Can I expedite my shipping?
Gifted Hipsters current carrier is USPS Priority mail which typically takes 1 to 3 days to deliver. Gifted Hipsters is not responsible for any delivery delays. We recommend contacting your local USPS store for any delivery updates or referring to your tracking information located in your email.
GIFTED HIPSTERS SHIRTS
Is my Gifted Hipsters shirt sized for men or women?
All of Gifted Hipsters’ clothing are adult unisex sizing.
How do I properly maintain my wear?
To properly maintain the best quality in your Gifted Hipsters wear, please be sure to wash your wear inside out in cold water. Air drying or low tumble dry highly recommended.
ALL SALES ARE FINAL.
How can I pay for my order?
Some of our popular forms of payment accepted are Visa, MasterCard, Amex, Apple Pay. We currently do not offer PayPal, Cashapp or Zelle as a form of payment.
I forgot to use my discount code?
Unfortunately,our software does not allow us to adjust prices to finalized purchases. Once your order has been confirmed it’s not possible for you or us to change it once submitted. Please ensure all of your information is accurate before submitting your order including your discount code.
Only ONE discount code may be applied per order, if the code is still active. If the code is no longer active you will not be able to apply it to your order. This applies to free shipping discount codes as well.
If you have any questions or concerns please feel free to contact us at firstname.lastname@example.org.
Please give us time to respond. Emails sent after 5PM est. will not be reviewed until to the following business day.
WE APPRECIATE YOU UNDERSTANDING OUR COMPANY’S POLICIES!